Terms & Conditions

These Terms and Conditions of Business (“Terms and Conditions”) apply to the supply of services by Schon Aesthetic LTD trading as Schon Aesthetic In the event of any inconsistency between these Terms and Conditions and the contents of other literature provided by Schon Aesthetic LTD to the client (“you”), these Terms and Conditions shall prevail.

1. Schon Aesthetics Obligations

At Schon Aesthetic LTD, we are committed to providing safe, professional, and high-quality aesthetic treatments in accordance with UK healthcare and safety regulations. Our practitioners are fully qualified and experienced. We will provide clear information about treatments, risks, benefits, and aftercare. We undertake to maintain high standards of hygiene and patient care. However, all treatments carry inherent risks, and results may vary depending on individual circumstances.

2. Consumer Obligations

Clients are responsible for providing accurate and complete medical and personal information prior to treatment. Disclosing allergies, medical conditions, or medications is essential for safety. Clients must follow pre- and post-treatment advice. We reserve the right to refuse or postpone treatments if safety concerns arise.

3. Appointments and Cancellation Policy

Appointments must be booked in advance with a non refundable £40 booking fee. Failure to attend or cancel less than 72 hours in advance will result in the loss of this fee. Rescheduling within the permitted window is allowed once via the automated booking confirmation email link provided upon booking, with at least 72 hours’ notice. A £40 rescheduling fee applies. We are not liable for any inconvenience caused by appointment changes or cancellations.

3a. Appointment time changes

Appointments times are not set and can change at short notice. We are not liable for any inconvenience caused by appointment changes.

4. Pre-Paid Treatment Packages and Scheduling

Pre-paid packages must be paid in full and are valid for 12 months from the initial online booking fee date. Where clinically justified with evidence, extensions up to 24 months are permitted. It is the client’s responsibility to ensure treatments are scheduled within these timeframes. It is the clients responsibility to ensure the agreed to pre-booked appointments are being attended without disruption to the schedule to avoid hindering results and treatments being fortified due to late cancelation or no shows. We are not liable for treatments not completed by you within these periods.

5. Payment for Packages via Finance

Finance applications are subject to approval by third-party providers. Funds are typically requested after the first treatment. We are not responsible for delays or refusals of finance approval or missed repayments or additional charges applied by third party providers. All sales of treatments purchased through our third party finance partners are final. It is the clients responsibility to ensure they are able to repay our finance partners. Clients agree to cooperate with the finance provider and review all terms of the finance agreement.

5a. Finance Partnership Compliance

As part of our commitment to ensuring full compliance with our finance partners strict legal and operational policies, as well as UK consumer protection laws, we confirm that our business will only offer services and products that are lawful, ethical, and compliant with applicable regulations. All treatments and products provided are suitable for consumers aged 18 and over, with appropriate age verification procedures in place to prevent access by minors. We will not offer or promote any treatments, products, or services that are restricted or prohibited under UK law or our finance partner guidelines, including invasive procedures, restricted substances, or any treatments requiring specific licensing or regulation. Payment options via our finance partners will be restricted to eligible services that meet their product and service criteria, and we will ensure transparent communication of pricing, cancellation, and refund policies in accordance with UK consumer rights legislation. We are committed to safeguarding consumer data, providing clear terms of service, and maintaining the highest standards of compliance to facilitate a seamless, secure, and lawful financing experience for our customers through our finance partners.

6. Rescheduling and Cancellation of Pre-Booked Treatments

Treatments require at least 72 hours’ notice for rescheduling or cancellation. Failure to comply results in forfeiture of the appointment booking fee. Only one reschedule per appointment is permitted. A £40 fee applies for rebooking if the client does not attend or cancels late.

7. Refunds Policy

All sales are final. Refunds are only granted if supported by medical evidence confirming the client cannot proceed due to health reasons. Refunds will be made minus administration, clinic and third party costs. Requests must be made in writing within 14 days of treatment to schonaesthetic@gmail.com

We do not issue refunds for dissatisfaction, personal change of mind, you found it cheaper elsewhere or scheduling conflicts.

8. Client Rights and Consumer Protections

Clients have rights under UK law to treatments carried out with reasonable skill and care. We will provide clear information about risks and costs. If standards are not met, clients are entitled to remedies, including refunds or re-treatment at no extra cost.

9. Liability and Medical Disclosure

Our liability is limited to the provision of treatments in accordance with industry standards. We accept no liability for adverse reactions resulting from undisclosed medical conditions, allergies, or medication. Clients agree to disclose all relevant health information and follow advice.

10. Data Protection and Privacy

All client data is handled in accordance with GDPR and Data Protection Act 2018. Data will only be used for treatment and appointment management and will not be shared without signed consent.

10a. Media & Online Posting of Client Photo & Videos
Model or Student Video & Photo Posting & Sharing Online
Photos and video footage is posted online for public viewing, marketing and advertising. We will hide eyes or parts of the face if we can and your name will not be mentioned

11. Limitation of Liability

To the fullest extent permitted by law, Schon Aesthetic LTD shall not be liable for any damages, loss, or injury arising directly or indirectly from treatments, including but not limited to adverse reactions, dissatisfaction, or unforeseen outcomes. Our liability is limited to the value of the treatment provided. We do not accept liability for any indirect, incidental, or consequential damages.

12. Disclaimers and Indemnity

Treatments involve inherent risks, and results cannot be guaranteed. Clients acknowledge that they have received all necessary information and have had the opportunity to ask questions. Clients agree to indemnify and hold harmless Schon Aesthetic from any claims, damages, or costs arising from treatments, including claims related to medical conditions, allergies, or adverse reactions.

13. Force Majeure

We shall not be liable for failure or delay in providing services due to events beyond our reasonable control, including but not limited to natural disasters, strikes, acts of government, or other unforeseen circumstances.

14. Student Course Deposits and Purchases

Course deposits must be paid in advance to secure a place. Full payment is required at least 5 days before the course date. All course purchases are final. No refunds are available after payment, except where the client provides medical evidence confirming they are unable to attend due to health reasons. Refunds, if approved, will be minus applicable admin and costs.

POLICY

The care, protection and safety of our students, trainers and models guide the design of Schon aesthetic ltd courses. Schon aesthetic Ltd methods of learning are central to the preparation of any cosmetic practitioner and the existing clinical knowledge and skills of student practitioners

Our one & or two day courses involve online, pre-study material, practical and assessment. This is necessary in order to affirm a practitioner’s competence, indemnity insurance, clinical limitation, proficiency and safety to practise any specific aesthetic modality.

At Schon aesthetic Ltd our courses are designed to meet the standards and guidelines of the JCCP 2022, HEE and the awarding certifying body CPD

The list below is to help you fully understand what is being offered when participating in our courses

This is a CPD accredited qualification of further learning supported by a professional body
Your course will clearly state learning aims, outcomes and objectives
You must meet the selection, admission and progression criteria by e.g., qualifications, experience, compliance and meet the expectations and attend your chosen course
The length of your course can be one or two days long with a week of pre-study
Training in conformity with the knowledge and competency standards for each treatment modality as set out in the JCCP/CPSA Competency Framework, 2018
Training in compliance with the JCCP published Levels that accord with the HEE Education and Training Standards for Non-Surgical Cosmetic Treatments
Transparency on the cost of the complete course from initial security deposit to the point of the first course day; including assessment costs, certification costs and any other direct and indirect costs for e.g, course materials, payment of models, variable costs directly related to the student. The refund policy regarding course purchases and deposits are published on the website: www.schonaesthetic.com should for example, a student withdraw from the course. Timing of any payments, and acceptable methods of payment can be cited on the website.
The location of the course will clearly be stated on all marketing materials and directly to the student
Confirmation of the qualifications and experience of teachers and assessors will be stated to all students
Approach to assessment process will be communicated to all students
Complaints procedures will be accessible on the website at www.schonaesthetic.com

The Learning aims outcomes

At Schon aesthetic Ltd our CPD Accreditation courses are designed to equip students to practise safely, competently and effectively within the currently unregulated aesthetic sector and courses are provided as part of continuous professional development (CPD) which are designed to update and refresh practitioner skills following the completion of their existing initial qualification.

The objective

Our CPD courses are designed to enhance, refresh and update knowledge, skills and to strengthen competency throughout your working practice life and are unsuitable for those with no prior experience and initial training in the field of aesthetics.

The location

83-85 Cobalt sqaure, Hagley Road, Birmingham, B16 8QG

Course entry requirements

The requirements for entry to enrol on our courses are:

Level 3 beauty therapy VTCT or equivalent
Semi permanent makeup artists

The assessment process

Upon securing a training placement, student will receive pre- study material to study at home via email and is required to bring a printed copy with them on the practical training day(s)

Course costs

An initial non refundable placement holding deposit fee is required to hold your space on the course. The remaining balance is payable in full on the first day of your course before it commences. Payment options are credit card or direct bank transfer

Value for money

We offer extra days of training at no extra cost should you require further support and practice. We offer a supported group chat service where all our students can communicate easily with us and each other, should you have any further questions or require further support or advice. If students prefer not to utilise the group chat service option, they can communicate directly with their trainer